Product Information
We strive to provide accurate descriptions and images of our products. As our cotton candy is handcrafted, slight variations in colour, texture, and appearance may occur.

Ingredients & Allergens
Our cotton candy is made using organic sugar and organic flavouring. We do not produce products containing nuts, dairy, or gluten ingredients and maintain an allergen-conscious environment. However, customers with severe allergies should review product details before purchasing.

Shelf Life & Storage
Our cotton candy is packaged in airtight sealed packaging. For best quality, store in a cool, dry place away from heat and humidity. Once opened, it is recommended to consume within a few days for optimal texture.

Orders & Payments
All prices are listed in Canadian Dollars (CAD) unless otherwise stated. Payments are processed securely through our checkout system. We reserve the right to update pricing or product availability at any time without notice.

Refunds & Returns
Due to the nature of food products, all sales are final. We do not accept returns or exchanges on edible items. If there is an issue with your order, please contact us and we will do our best to assist.

Shipping & Events
We may offer local delivery, shipping, or event pickups depending on availability. Shipping times may vary and we are not responsible for delays caused by carriers or environmental conditions such as heat or humidity.

Intellectual Property
All content on this website, including branding, text, and images, belongs to Crème de la Floss and may not be copied or used without permission.

Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of our website means you accept any changes made.